Return & Refund Policy

 

Retail Customers: We accept returns of all unused and unopened products for 30 days following receipt of your order. Simply send us an email at services@fadedghostvape.com, with subject line “Return (Your order number)” for instructions on a full refund (less a 15% restocking fee and free shipping costs). Order cancellations must be made within 24 hours of purchase to avoid 15% restocking fee (5% restocking fee still applies).

 

Missing / Broken Items: All missing and broken items must be reported within 72 hours of delivery.

 

Defective Products:Returns of any defective products are entitled to a replacement only during the warranty period.